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Hunger Relief
Partner Portal

Partner Portal

Welcome to the Redwood Empire Food Bank’s Hunger Relief Partner Portal. If you’re unable to find the resource you’re looking for, please feel free to contact Kim Caffrey at 707-523-7900 ext. 130.

Appointment and Online Ordering Guidelines

  • Shopping appointments for our Food Connections Market are by reservation.
  • Online orders for pick up may be placed ahead online by 2:00 pm, two business days in advance for nearly contactless curbside food pick up. (e.g.: For Friday pick up, the order would need to be placed no later than 2:00 pm on Wednesday.)
    • Orders will be ready for pick up at the Logistics Office in the back of the building at your requested time, anytime between 8:00 am and 3:00 pm, Monday – Friday.
    • Log onto our online ordering system using your agency’s username and password. You may also call 707-523-7900 ext. 101 to place your order before 2:00 pm two business days in advance, or email

W5 Participation Project

The W5 Project has been created to better serve our community. It is the “who, what, when, where, and why” of the individuals who rely on the support of the Redwood Empire Food Bank and its partner organizations. By participating in the project, we’ll have the opportunity to identify programs and donated items that work best for your participants. Click the video below to learn more about the partner benefits of W5, and click here to view the W5 Project participant application.

*All information collected is confidential. 

SOP Support Documents

Documents and Reporting


Be sure to add your program to our Get Food page.

Questions? Contact Us
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Simple Scheduling

“I just wanted to say how awesomely simple scheduling a food shopping appointment is, I really appreciate how the Redwood Empire Food Bank has made the best of a very difficult time and continue to support us in supporting others!”

—Redwood Empire Food Bank hunger relief partner, Santa Rosa, CA